Privacy Policy

Introduction

fryxarinyghakax ("we," "our," or "us") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our custom clothing embellishment services and website.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Project details and design preferences
  • Payment information for service transactions (processed securely through third-party providers)
  • Communications and correspondence with our team
  • Website usage data and analytics (collected through cookies and similar technologies)

We only collect personal information that is reasonably necessary for our business functions and activities.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your embellishment service requests
  • Communicate with you about your projects and inquiries
  • Provide customer support and respond to your questions
  • Improve our services and website functionality
  • Send you updates about our services (with your consent)

Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction in accordance with Australian privacy laws. This includes:

  • Secure storage systems and encryption where appropriate
  • Access controls and staff training on privacy obligations
  • Regular security assessments and updates
  • Secure destruction of information when no longer needed

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • With your explicit consent

Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles, you have the right to:

  • Access and receive a copy of your personal information (subject to certain exceptions)
  • Request correction of inaccurate, incomplete, or out-of-date information
  • Request deletion of your personal information (where it is no longer necessary for our purposes)
  • Make a complaint about how we handle your personal information
  • Opt-out of direct marketing communications

To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Making a Privacy Complaint

If you believe we have breached the Australian Privacy Principles, you may make a complaint to us. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Email: enquiries@oaic.gov.au

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@fryxarinyghakax.world
Phone: +61 417 670 160
Address: 10/71 Strzelecki Ave, Sunshine West VIC 3020, Australia

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date at the top.